Last updated: October 13, 2024

This Privacy Policy describes how Mysadaka (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on mysadaka.fr (the “Site”) or otherwise communicate with us about the Site (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as a user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other actions required by applicable law.

How we collect and use your personal information

To provide the Services, we collect and have collected over the past 12 months personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal information we collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information we collect directly from you

The information you submit directly to us through our Services may include:

Contact information including your name, address, phone number, and email address.

Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

Account information including your username, password, security questions, and other information used to help keep your account secure.

Customer service information including any information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to provide us with certain information about yourself directly. Not providing this information may prevent you from using or accessing these features.

What information do we collect about your usage?

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, network connection information, your IP address, and other details regarding your interaction with the Services.

Information we obtain from third parties

Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

Companies that support our Site and Services, like Shopify.

Our payment processors, who collect payment information (such as bank account, credit or debit card details, billing address) to process your payment in order to fulfill your orders and provide you with the products or services you requested, for the purpose of fulfilling the contract we have with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or ads, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries, and cookies.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy. See also the section below, Third-Party Websites and Links.

How we use your personal information

Providing Products and Services. We use your personal information to provide you with the Services to fulfill the contract we have with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, and other features and functionalities related to your account. We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services you may choose to use. In this case, Shopify will handle your information as described in its Privacy Policy and Consumer Privacy Policy.

Marketing and advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, SMS, or postal mail, and showing you ads for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in selling our products, in accordance with Art. 6(1)(f) of the GDPR.

Security and fraud prevention. We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activities. If you choose to use the Services and create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information. If you believe your account has been compromised, please contact us immediately. If you reside in the EEA, the legal basis for these data processing activities is our legitimate interest in ensuring the security of our website for you and other customers, in accordance with Art. 6 (1) (f) of the GDPR.

Communicating with you and improving the Services. We use your personal information to provide you with customer service and to improve our Services. This is in our legitimate interest to ensure our responsiveness, provide you with effective services, and maintain our business relationship with you, pursuant to Art. 6 (1) (f) of the GDPR.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies we use to operate our store with Shopify, visit https://www.shopify.com/legal/cookies. We use Cookies to operate and improve our Site and Services (including remembering your actions and preferences), to perform analytics, and to better understand how users interact with the Services (in our legitimate interest of administering, improving, and optimizing the Services). We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products, and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can choose to set your browser to delete or reject Cookies using your browser controls. Please keep in mind that deleting or blocking Cookies may negatively impact your user experience and cause some Services, including certain features and general functionality, to not work properly or be unavailable. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.

Please note that, while your browser may allow you to transmit such a signal, like many websites, our Site is not designed to respond to it. To learn more about "Do Not Track" signals, you can visit http://www.allaboutdnt.com/.

How we disclose personal information

In certain circumstances, we may disclose your personal information to third parties for contract performance, legitimate purposes, and other reasons subject to this Privacy Policy. These may include:

Vendors or other third parties who perform services on our behalf (for example, IT management, payment processing, data analytics, customer service, cloud storage, order processing, and shipping).

With business and marketing partners to provide you with services and send you advertising. Our business and marketing partners will use your information in accordance with their own privacy notices.

When you ask us to disclose or otherwise consent to our disclosure of certain information to third parties, for example, to ship products to you or through your use of social media widgets or identity integrations, with your consent.

With our affiliates or within our group of companies, in our legitimate interest of running a successful business.

In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or third parties.

In the past 12 months, we have disclosed the following categories of personal and sensitive information about users for the purposes described above in the sections “How we collect and use your personal information” and “How we disclose personal information”:

CategoryCategories of recipients

Identifiers such as basic contact details and certain order and account information

Categories of personal information listed in the California Customer Records statute, such as basic contact details and certain order and account information

Commercial information such as order information, purchase information, and customer service information

Internet or other similar network activity, such as usage data

Geolocation data such as locations determined by an IP address or other technical measures

Vendors and third parties who provide services on our behalf (such as internet service providers, payment processors, order processing partners, customer service partners, and data analytics providers)

Business and marketing partners

Affiliates

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

Websites and Third-Party Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites that are unaffiliated with us or that we do not control, you should review their privacy and security policies as well as their other terms of use. We do not guarantee and are not responsible for the privacy or security of those sites, including the accuracy, completeness, or reliability of information found on those sites. Information you provide in public or semi-public areas, including information you share on third-party social media platforms, may also be visible to other users of the Services and/or users of those third-party platforms, without restriction on how we or third parties may use it. The inclusion of such links does not, by itself, imply endorsement of the content on those platforms or of their owners or operators, except as otherwise stated in the Services.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect any personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request its deletion.

As of the effective date of this Privacy Policy, we do not knowingly “share” or “sell” (as those terms are defined under applicable law) the personal information of individuals under the age of 16.

Security and retention of your information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “absolute security.” In addition, any information you send to us may not be secure during transit. We recommend that you do not use unsecured channels to send us sensitive or confidential information.

The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.

Your rights

Depending on where you live, you may be entitled to some or all of the rights listed below in relation to your personal information. However, these rights are not absolute and may only apply in certain circumstances, and we may deny your request in some cases as permitted by law.

Right of access / to know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.

Right to deletion: You may have the right to request that we delete the personal information we hold about you.

Right to correction: You may have the right to request that we correct the personal information we hold about you.

Right to portability: You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and subject to certain exceptions.

Restriction of processing: You may have the right to ask us to stop or restrict our processing of personal information.

Withdrawal of consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.

Appeal: You may have the right to appeal our decision if we decline to process your request. You can do so by responding directly to our denial.

Managing communication preferences: We may send you promotional emails, which you can opt out of at any time by using the unsubscribe option provided in our emails. If you unsubscribe, we may continue to send you non-promotional emails, such as those about your account or orders you have placed.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.

We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account details, before providing a substantive response to your request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request as promptly as possible, as required by applicable law.

Complaints

If you have any complaints about how we handle your personal information, please contact us using the details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us at the details below, or to file your complaint with your local data protection authority. For the EEA, you can find here a list of supervisory authorities responsible for data protection.

International Users

Please note that we may transfer, store, and process your personal information outside the country you live in. Your personal information is also processed by employees and by third-party service providers and partners in those countries.

If we transfer your personal information outside of Europe, we will use recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or any equivalent contract issued by the competent UK authority, as applicable, unless the data transfer is to a country deemed to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please call us or email us at contact@mysadaka.fr or contact us at 60 Rue François 1er, Paris, 75008, FR.

For the purposes of applicable data protection laws and unless expressly stated otherwise, we are the data controller of your personal information.